Junior Account Officer - Hospitality & Tourism Sector

Join TRIPLA as a Junior Account Officer and play a pivotal role in managing client relationships within the dynamic hospitality and tourism industry. This position offers a unique opportunity to work with cutting-edge hotel management software and gain hands-on experience in a vibrant setting in Bali. As a Junior Account Officer, you will be responsible for managing key accounts, ensuring client satisfaction, and contributing to the growth of our client portfolio. This role is perfect for recent graduates or professionals with 1-2 years of experience in accounts or customer service within the hospitality or tourism sector.

At TRIPLA, we are committed to fostering a collaborative and innovative work environment. Our team is dedicated to providing exceptional service and support to our clients, helping them achieve their business goals. By joining us, you will have the chance to work with a diverse and talented group of professionals, all focused on delivering outstanding results.

📋 Tanggung Jawab Pekerjaan

• Manage key client accounts and build strong relationships with clients in the hospitality and tourism sector.
• Ensure timely and accurate billing and invoicing processes.
• Provide excellent customer service and support to clients.
• Monitor client accounts and identify opportunities for growth and improvement.
• Assist in the development and implementation of sales strategies and plans.
• Collaborate with the sales and marketing teams to support business development initiatives.
• Use hotel management software to track and analyze client data and performance metrics.
• Stay updated with industry trends and best practices in the hospitality and tourism sector.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• 1-2 years of experience in accounts or customer service within the hospitality or tourism sector.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Familiarity with hotel management software such as PMS (Property Management System) and CRM (Customer Relationship Management) tools.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Proactive and detail-oriented with a client-focused mindset.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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